Pleasanton
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City of Pleasanton

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Customer Service Survey

Customer Service is one of the elements of our City's Vision Statement and we strongly believe in the importance of providing you with the best service possible. Our goal is to strive for excellence in this area and we appreciate the time you take to give us feed back on your experience. We will use this information to improve our quality of service for our community.

Contact with the City of Pleasanton employee was made by:

Phone In Person Email

What service or inquiry did you ask the City to assist you with?

Staff: (check all that applies)

Was Knowledgeable

Was Courteous

Went the extra mile
Was Prompt
Quality of overall service was:
Not what I would have expected from the City of Pleasanton
Average
Superior - what I expected from the City of Pleasanton

How could the experience have been improved?

Additional comments:

Would you like a response to your comments?  Yes No

If yes, how?  Phone Email Letter

Please complete the information below for a response.

Optional Information:

Name

Phone Number

Email

Home Address

Age Group -    Under 18 18-65 over 65

Gender -   Female Male

This information will only be used by the City of Pleasanton for evaluating

the quality of our customer service.

 

 

 

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