The Operations Division is the largest division in the Police Department and is managed by Captain Eric Finn. 

It is responsible for providing around-the-clock protection and service for the entire City of Pleasanton.

The Division is currently staffed with 62 Police Officers, 5 Community Service Officers ,

1 Animal Services Officer, and Reserve Police Officers. 

Members of the Division are responsible for a variety of duties, including: Patrol, Traffic, S.W.A.T, Special Enforcement, K-9, Animal Services and Bicycle Patrol.  In addition, several members of the division have been trained as Drug Recognition Experts (D.R.E.) and all of the patrol officers have been trained in First Responder First Aid/CPR and in the use of the Automated External Defibrillators (A.E.D.'s) which are carried in all of the patrol vehicles.

Districts:

To be more responsive to neighborhood problems and needs, the Police Department has organized patrol responsibilities into three Districts.  Patrol officers have district-wide responsibility for detecting, preventing and investigating criminal activity in progress, handling calls for service, enforcing traffic laws, and investigating traffic collisions.

Under the Community Oriented Policing and Problem Solving (COPPS) philosophy, the duties of the patrol officer continue to expand.  Instead of identifying problems and passing them on to a specialized unit, patrol officers are empowered to use any available resource to address problems as they arise.  This requires officers to form partnerships with members of our community and to encourage citizen involvement in the identification and solution of problems impacting quality of life issues within our City. 

Our organizations commitment to the COPPS philosophy is evident in our organizational values:

• Professionalism
• Commitment
• Partnerships
• Responsiveness
• Safety

Citizens experiencing specific neighborhood issues should contact the Police Department through normal channels in reporting crimes and complaints about neighborhood problems.  Recurring problems that need to be addressed through COPPS will be referred to the assigned District Lieutenant who will assign an officer(s) to handle and/or coordinate the response to the problem.