Citizens who want to complain about a traffic problem, make a suggestion regarding traffic issues in the community are now encouraged to call (925) 931-KARS (5277). The complaint line has been established to better serve the community and citizens who call to ask for special enforcement in an area or make a suggestion to the traffic unit. The complaints are tracked and provided to patrol and traffic officers for evaluation and enforcement.

The phone line also has an option for residents to call regarding ongoing parking problems or abandoned vehicles. The department recognizes the importance of being vigilant when responding to calls of this nature. Often, if these calls are not addressed immediately the problem of abandoned vehicles or disregard for parking restrictions can get out of hand. A quick response maintains the quality of the entire community.

The Police Department now offers residents the ability to report traffic issues online. (Examples of common issues that can be reported online include speeders at a specific location, habitual parking problems and/or violations, abandoned vehicles, sign or signal damage and/or obstructions, etc.).

If the incident you are reporting is of an emergency nature of requires immediate attention please contact us at (925) 931-5100 or (925) 931-5122 instead of reporting the incident online. Online reporting should only be used to report incidents that do not require immediate attention as the reporting system is not continuously monitored by police personnel.

Your report will be sent directly to the Traffic Unit Supervisor for review and assignment.  A copy of the report will be permanently retained by our agency after the incident has been addressed by staff.  Your submission of Traffic related complaints/issues is considered informational and helps the Police Department address reoccurring traffic related problems.  If you require a formal complaint please contact the Police Department at 925-931-5100.

***WARNING***

Be advised that intentionally making a false police report is a violation of California law and is subject to both criminal and civil penalties.

Click here to report a traffic related issue