You can click on one of the links below to be taken to a specific
question/answer or scroll through the page.
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- How do I get traffic count information?
- How do I dispute or pay my parking ticket?
- How do I have the speed limit lowered on my street ?
- How do I have a stop sign installed on my street?
- How do I request a colored curb (red, blue, green, white, yellow) be installed?
- How do I get a copy of a speed survey?
- How do I find out the speed limit on a street?
- How do I get speed humps installed on my street?
- How do I get an oversize load permit and how much is it?
- Where is the courthouse located?
- How do I report a downed or damaged sign?
- How do I report a malfunctioning/damaged traffic signal?
- How do I report a street light that is out?
- How do I request a new street light?
- How do I get a parking permit?
- How are speed limits set?
- What are those tubes on the road?
- What is traffic calming?
- How do I get a "Slow Kids" or "Children at Play" sign installed on my street?
- I have a visibility concern at an intersection; how do I report it?
- I have an emergency traffic situation and you are closed; who do I call?
- I have a question that is not answered here; how do I get an answer?
- Where are you located?
- What other information is available?
How do I get traffic count information?
Please click here to view our map showing current traffic count information.
How do I dispute or pay my parking ticket?
Parking tickets issued by our Police Department can be paid online at www.paymycite.com. You may also pay for them in person at our Finance Department located at 123 Main Street.
To dispute a parking ticket pick up an Administrative Review Form from at the front desk of the Police Department. After you submit a completed form, the Traffic Lieutenant reviews the application and will mail the results to you.
How can I have the speed limit lowered on my street?
There are specific guidelines that must be followed to legally establish and enforce speed limits. State law allows for a 25 MPH speed limit in business and residential districts. This limit does not have to be posted to be enforced.
Speed limits between 25 and 65 MPH are required to be established on the basis of engineering and traffic surveys. Engineering and traffic surveys include an analysis of roadway conditions, collision records and a sampling of the prevailing speed of traffic. The speed limit is set within 5 mph of the prevailing speed as it is assumed the majority of drivers drive at a speed that is safe and prudent for the given roadway. A 5 MPH speed limit reduction is allowed at locations with unusual conditions not readily apparent to the driver.
If posted speed limits are set artificially low, disrespect is created for the limits, and since they are not set in accordance with the law, they are not enforceable with radar. The state maximum speed limit would then apply (65 mph).
Click here for more information on speed limits.
How do I have a stop sign installed on my street?
Stop signs are installed at an intersection only after a careful engineering evaluation of the existing conditions indicates that their installation is appropriate, and that there is a need for stop signs in order to provide access or assign right of way. The MUTCD and California Supplement identify specific traffic and pedestrian volumes, accident history and unusual conditions that would indicate need for installation of stop signs. Click here for more information on stop signs.
How do I request a colored curb (red, blue, green, white, yellow) be installed?
Please call 925-931-5669. Click here for information on the different color curbs.
How do I get a copy of a speed survey?
Please click here to be taken to our speed zoning map. Click on the street segment you are interested in to see the link to the speed survey.
How do I find out the speed limit on a street?
Please click here to be taken to our speed zoning map. You can click on the street you are interested in to view the speed limit. (They are also color coded.)
How do I get speed humps installed on my street?
Speed humps are installed through our Neighborhood Traffic Calming Program (NTCP). For information on the speed humps click here. Click here for information on the NTCP.
How do I get an oversize load permit and how much is it?
Click here for the two necessary forms. You can either fax in these forms and pay over the phone with a credit card or come to our counter to pay in person. You must also provide proof of insurance. The cost for a permit (as of 8-28-08) is $15 per truck per trip or $70 for an annual permit (per truck per route). You can contact the City of Pleasanton Engineering Department by calling 925-931-5650 to obtain more information.
Where is the courthouse located?
The Pleasanton Traffic Court closed November 18, 2011. The nearest Traffic Court is now in Fremont:
Fremont Hall of Justice
510-818–7502
39439 Paseo Padre Parkway
Fremont, CA 94538
Click here for map.
How do I report a downed or damaged sign?
Call our Operations Service Center at 925-931-5500 (Monday through Friday 7:00 am to 3:30 pm)
or email us. If this occurs after hours and you think it is a concern that needs to be addressed immediately please call the Police Department at 925-931-5100.
How do I report a malfunctioning/damaged traffic signal?
The Traffic Engineering Division requests that you contact us immediately if you suspect that a traffic signal is not functioning properly at 925-931-5677
or email us. Your input is appreciated. If this occurs after hours and you think it is a concern that needs to be addressed immediately please call the Police Department at 925-931-5100.
How do I report a street light that is out?
Call our Operations Service Center at 925-931-5500 (Monday through Friday 7:00 am to 3:30 pm)
or email us.
How do I request a new street light?
Please call 925-931-5668.
How do I get a parking permit?
There are a few neighborhoods near schools that have parking restrictions during the school year that require the display of a permit to park on the street during school hours. If you live in one of these areas you can obtain a permit by contacting the records division of the Pleasanton Police Department (8 am to 5 pm Monday through Friday) at 925-931-5100.
How are speed limits set?
There are specific guidelines that must be followed to legally establish and enforce speed limits. State law allows for a 25 MPH speed limit in business and residential districts. This limit does not have to be posted to be enforced.
Speed limits between 25 and 65 MPH are required to be established on the basis of engineering and traffic surveys. Engineering and traffic surveys include an analysis of roadway conditions, collision records and a sampling of the prevailing speed of traffic. The speed limit is set within 5 mph of the prevailing speed as it is assumed the majority of drivers drive at a speed that is safe and prudent for the given roadway. A 5 MPH speed limit reduction is allowed at locations with unusual conditions not readily apparent to the driver.
If posted speed limits are set artificially low, disrespect is created for the limits, and since they are not set in accordance with the law, they are not enforceable with radar. The state maximum speed limit would then apply (65 mph).
Click here for more information on speed limits.
What are those tubes on the road?
Those tubes you see on the streets are there to collect traffic volume and speed data. Although much of our traffic data is collected through our traffic signals detection equipment, it is sometimes necessary to have tubes put on a street for an engineering study or to update our annual traffic count map. Typically these are out for a week at a time and will be removed after the data is collected. Please do not tamper with the tube or attached equipment.
What is traffic calming?
Click here for information on traffic calming.
How do I get a “Slow Kids” or “Children at Play” sign installed on my street?
The City does not install these signs, as they are not approved by the Manual on Uniform Traffic Control Devices. Studies have found no change in driver behavior after installation. There is no way to enforce a "slow" sign because slow is subjective. The City also has a concern that the City would appear to encourage play in the streets, which we know to be unwise.
I have a visibility concern at an intersection; how do I report it?
Please call the traffic engineering department at 925-931-5677
or email us. If this occurs after hours and you think it is a concern that needs to be addressed immediately please call the Police Department at 925-931-5100.
I have an emergency traffic situation and you are closed; who do I call?
Call the Police Department at 925-931-5100.
I have a question that is not answered here; how do I get an answer?
Please contact us at 925-931-5677 or email us
Where are you located?
We are located at 200 Old Bernal Avenue. Click here to view map.
What other information is available?
We have created an interactive map with some of the data commonly requested of us. Click here to view our map. We have also created pamphlets that discuss some of our common requests. Click here to view available pamphlets.
If you cannot find what you are looking for please contact us.
